Program Manager

Description of the Company.

SIAB Global LLC (“SIAB Global”) is a leading ecommerce and technology business, which sells various branded consumer goods. We leverage our in-house data analytics expertise to drive our exponential year-over-year growth. In addition, we develop SaaS solutions that make organizations and businesses more profitable and efficient.

Description of the Position.

At SIAB Global, our customers are at the core of everything we do, and we’re committed to providing them with top-notch service. We’re searching for a Program Manager who is passionate about taking ownership in their work and being primarily responsible for supporting a specific program within our business divisions.

Our Program Manager will:

• Be primarily responsible for one of our most significant program accounts.
• Oversee all aspects of your program, including design, manufacturing, logistics, fulfillment, and customer service.
• Ensure that the program is running on-time, within scope and within budget.
• Learn and understand your program niche audience.
• Develop a detailed program plan to monitor and track progress.
• Measure program performance using appropriate tools and techniques.
• Manage program inventory.
• Gather relevant data so that issues or concerns can be addressed.
• Keep customers satisfied and oversee customer service for your program.
• Listen to customer concerns; develop plans and timelines for resolution and report to senior management.
• Make recommendations to improve your program to senior management.
• Use creativity and innovative ideas to grow and enhance your program.
• Coordinate internal resources and third parties/vendors for the flawless execution of program.
• Ensure resource availability and allocation.
• Create routine status reports and escalate issues to senior management as needed.
• Create and maintain comprehensive program documentation.
• Proactive in identifying inefficiencies and researching technology solutions.
• Work with program teams and legal to analyze risk.
• Take ownership over the quality and results of the work and make an effort to improve.
• Work with a highly driven team that is supportive, collaborative, and dedicated to excellence in every aspect of the business.
• At times, take on special long or short-term projects.

This Program Manager opportunity is a permanent full-time employee position, which will be paid a competitive salary commensurate with experience.

No travel is required.

Program Manager Qualifications.

• Proven working experience in program or project management.
• Excellent written and verbal communication skills.
• Solid organizational skills including attention to detail and multitasking skills.
• Strong working knowledge of Microsoft Office.
• Project Management Professional (PMP) / PRINCE II certification is a plus
• Willingness to solve complicated problems.
• Ability maintain confidentiality and exercise extreme discretion.

Other Requirements.

• Must be 18 years of age or older.
• Bachelor’s degree in Degree in an appropriate field of study or equivalent work experience.
• Strong work ethic and a positive, upbeat, professional attitude.
• Excellent time management and prioritization skills.
• Eagerness and ability to identify administrative and procedural challenges and suggest corresponding solutions.
• Must be able to pass a background check and drug screen.